MEMBERSHIP AND SALES AGREEMENT
About Membership
To become a member of our store, it is sufficient to go to our Member Transactions page and fill in the relevant sections. It is very important that you fill in your member information correctly and completely in terms of the possibility of communication and transportation problems.
Becoming a member is a very simple and fast process. Being a member does not mean that you are under any obligation. However, carefully read the Sales Agreement before shopping. You have the right to end your membership anytime you want.
Membership Cancellation
The member has the right to terminate his membership at any time. After you terminate your membership, your relationship with our site will be terminated.
To terminate your membership, you must submit your request from our contact information page after logging in as a member.
Membership Cannot Be Canceled In The Following Situations
1 - If 60 days have not passed since the last order of the member.
2 - If a membership cancellation request is made with a different e-mail address
3 - If the member cannot be reached from the registered information
Membership Will Be Canceled By Us In The Following Situations
1 - If the member is Unethical, sending messages or writing comments
2 - If he attempted fraud
3 - Has attempted to damage the system or the name edzashoes.
Member Security
Every precaution has been taken in our store for the safety of the member. You are responsible for the security of member information in addition to these measures taken. Do not share the information you use to log in to our store with anyone, do not log into the system from computers that you are not sure of.
Different Address
For each member, there is an address section where he/she can enter a different address, apart from his/her registered address, while terminating the order.
You can use the address section when sending gifts to your friends, as well as during periods when you are at different addresses.
For example: During the periods when you will be in different branches of the company you work for or when you stay at the cottage. Or if you want your invoice to reach a friend of yours.
Product Reviews
Every member can write comments on products. The more you share your knowledge and experience with other users, the more enjoyable and conscious shopping will be. As customer reviews will be impartial and based on experience, a more conscious shopping environment will arise.
Things to consider when writing a product review: Take care to write respectful comments to other users and the manufacturer of the product, within the framework of general moral rules. Comments are reviewed and unappropriate comments are deleted.
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SALES AGREEMENT
All users are deemed to have accepted that they have read and approved the sales agreement as soon as they complete their membership process.
Sales Agreement
It is the Sales Agreement in the Virtual Environment between La Luce Istanbul and the Customer.
Article - 1
The subject of this contract is the Law No. 4077 on the Protection of Consumers, regarding the sale and delivery of the product, whose qualities and sales price are stated below, that the seller has sold to the buyer; It covers the rights and obligations of the parties in accordance with the provisions of the Regulation on Implementation Principles and Procedures of Distance Contracts.
Article - 2
SELLER INFORMATION
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Article - 3
RECEIVER INFORMATIONS
All members: Nar business consultancy and textile marketing LTD. All buyers who are members of STI Company's e-commerce store La Luce Istanbul and shop. (hereinafter referred to as buyer or customer).
Article - 4
SUBJECT OF THE CONTRACT AND PRODUCT INFORMATION:
Goods/Products or Services; Type, Quantity, Brand/Model, Color, Number, Sale Price and Payment Method are as stated on the site, and these promises may change without notifying the buyer.
Article - 5
GENERAL PROVISIONS
5.1 - The BUYER declares that he has read all the preliminary information about the basic characteristics, sales price, payment method and delivery of the product subject to the contract specified in Article 4, and has given the necessary confirmation in electronic environment.
5.2 - The product subject to the contract is delivered to the buyer or the person or organization at the address indicated in the preliminary information, depending on the distance of the buyer's place of residence for each product, provided that the legal 30-day period is not exceeded.
5.3 - If the product subject to the contract is to be delivered to a person or organization other than the buyer, the SELLER cannot be held responsible if the person or organization to be delivered does not accept the delivery.
5.4 " The SELLER is responsible for the delivery of the contracted product in a solid, complete, in accordance with the qualifications specified in the order and together with the warranty documents and user manuals, if any.
5.5 - For the delivery of the product subject to the contract, this contract must be approved electronically and the sale price must be paid in the form of payment preferred by the buyer. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be free from the obligation to deliver the product.
5.6 - If the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or illegal use of the credit card of the buyer by unauthorized persons after the delivery of the product, not due to the fault of the buyer, the BUYER himself or the product delivered to the person or institution specified in the sales contract. must send it to the SELLER within working days. In such a case, the shipping costs are the responsibility of the buyer.
5.7 - If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to notify the buyer of the situation. In this case, the buyer may use one of the rights to cancel the order, to replace the product subject to the contract with its precedent, if any, and/or to postpone the delivery time until the obstacle is removed. In the event that the buyer cancels the order, the SELLER will attempt to cancel the credit card receipt belonging to the buyer and return the relevant amount to the buyer's account within 7 days, and the transaction will be notified to the BUYER via e-mail. In such a case, the SELLER cannot be held responsible for delays caused by the relevant bank.
5.8 - In case the products delivered to the person and/or institutions that the BUYER and/or the BUYER want to be delivered are defective or broken, the relevant product or products are delivered to the SELLER within 7 days, starting from the date of receipt by the BUYER, for the necessary repair or replacement within the warranty conditions. and shipping costs are covered by the SELLER. In such a case, if the 7-day period expires, the BUYER has to take the product he has received to the relevant service.
5.9- This contract becomes valid after it is sent to www.laluceistanbul.com after electronically approved by the buyer (after membership has been achieved).
Article - 6
RIGHT OF WITHDRAWAL:
The Buyer has the right to withdraw within seven (7) days from the delivery of the contracted product to himself or the person/organization at the address indicated. In order for the right of withdrawal to be exercised, the SELLER must be notified by fax or e-mail within this period and the product has not been used within the framework of the provisions of Article 7 and its packaging has not been damaged. In case this right is used, it is obligatory to return the original sales invoice with a sample of the cargo delivery report stating that the product delivered to the 3rd party or the Buyer has been sent to the SELLER. Within 7 days following the receipt of these documents, the SELLER makes an attempt at the relevant bank to return the product price to the BUYER's credit card account. The SELLER cannot be held responsible for the failures on the bank's part in the return of the product price. If the original sales invoice is not sent, the value added tax and other legal obligations, if any, are not refunded. The shipping cost of the product returned due to the right of withdrawal belongs to the BUYER. In addition, the right of withdrawal cannot be used for products that cannot be returned due to their nature, single-use products, copyable software and programs, products that deteriorate rapidly or expire. The use of the right of withdrawal in all kinds of software and programs, DVD, VCD, CD and cassettes, computer and stationery consumables (toner, cartridge, ribbon, etc.) and all kinds of cosmetic products is subject to the condition that the package of the product is unopened, intact and the product is unused.
Article - 7
AUTHORIZED COURT:
In the implementation of this contract, the Consumer Arbitration Committees and the CONSUMER COURTS in the place of residence of the BUYER or SELLER are authorized up to the value announced by the Ministry of Industry and Trade. In case the order is approved electronically, the BUYER shall be deemed to have accepted all the provisions of this contract.
PRIVACY & SAFETY
All the information that you have entered to become a member of our site, 3. the party will not be shared with companies or individuals.
All the information you have entered from the contact forms of our site, 3. the party will not be shared with companies or individuals.
Our site may send campaign information, information about new products, promotional information to its customers and members in some periods.Our members can make all kinds of choices about whether to receive such information while becoming a member, and then, after logging in as a member, this choice can be changed from the account information section.
Only you can access and change all the information you provide without being a member. If you protect your member login information securely, it is not possible for others to access and change the information about you.
NAR BUSINESS CONSULTANCY AND TEXTILE MARKETING TRADE LTD.
EXPLANATION TEXT ON THE PROCESSING OF PERSONAL DATA
This document is related to the processing of your personal data in accordance with the Law No. 6698 on the Protection of Personal Data (“Law”). It has been prepared in order to ensure that you are enlightened within the framework of 10. Your personal data may be processed by NAR Ä°ÅžLETME DANIÅžMANLIÄžI VE TEKSTÄ°L PAZARLAMA TÄ°CARET LÄ°MÄ°TED ŞİRKETÄ° (“NAR Ä°ÅžLETME” or “Company”), which is the data controller within the scope of the Law, within the scope described below.
PURPOSE OF PROCESSING YOUR PERSONAL DATA
NAR ENTERPRISE When you contact our company via the web http://www.laluceistanbul.com;
- to resolve your problems and complaints and to contact you when necessary,
- To fulfill our legal obligations arising from KVKK and related legislation, information security and other legal obligations with authorized and responsible public institutions and organizations,
- In order to use all kinds of lawsuits, replies and objections against official institutions and organizations such as courts, enforcement offices, arbitral tribunals in disputes arising from the contract.
your identity, contact, invoice, shopping information are processed.
In case you shop from our website (even if you are not a member)
-Recording your information in order to carry out post-sales operational processes (modification, change, return, product inspection, etc.),
- Your order can be delivered to you,
- To distinguish the records created for you in our system from the records of other customers,
- Invoicing,
- In order to receive the payment if your payment is made by credit card
Your identity, contact, shopping information, billing and credit card information are processed.
(Credit card information is transferred to the payment institution without recording.)
If You Are A Site Member
-To be able to login to the http://www.laluceistanbul.com website, to fulfill the requirements of the signed membership agreement,
-To be able to shop using your member information,
- To be able to display the orders placed as a member, - To create / perform general or personalized campaigns, advantages, promotions, advertisements, marketing activities.
Your identity, contact, shopping information and Site usage information are processed.
If You Allow Personalized/Commercial Communications
- Your identity, communication, shopping and marketing information is processed in order to carry out general or personalized campaigns, advantages, promotions, advertisements, notifications and marketing activities within the scope of commercial communication activities for you.
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YOUR PROCESSED PERSONAL DATA
In case you shop on the http://www.laluceistanbu.com website (even if you are not a member)
-Your credentials (name and surname)
-Your contact information (address, phone number, e-mail address)
- If requested to be included in the invoice (TC ID number, tax number, individual company information)
-Shopping Information (shopping date, time, amount, shopping content, payment method, etc.)
- If you do your shopping with a credit card, your credit card information (transferred without saving)
If you are a member of http://www.laluceistanbu.com Site
Your credentials (name, surname, date of birth)
Your contact information (address, e-mail address, phone number)
Your gender information
Details of your use of the Site (your transactions, preferences, products visited, etc.)
Shopping Information (shopping date, time, amount, shopping content, payment method, etc.)
If You Allow Personalized/Commercial Communications
-Your credentials (name, surname,)
-Your contact information (address, e-mail address, phone number)
- In case you request it to be included in the invoice (TC ID number, tax number, individual company information)
-Details regarding your use of the Site (your transactions on the Site, your preferences, products visited, etc.)
Your marketing-based information (date of birth, gender information, Site usage, member/user/customer information, preferences for all kinds of products and services, likes and comments, campaigns, surveys and contents, invoice contents, payment methods (cash, credit) card, etc.) and details (instalments, etc.), old and new mobile/home/work phone/fax numbers, e-mail addresses, approaches-actions to electronic commercial communications, cookies (cookies, web browser signs-information, wireless network connection information) etc.), advertisement identifier information, (location data if location sharing is allowed over the internet)
THE COLLECTION METHODS AND LEGAL REASONS OF YOUR PERSONAL DATA
Saving the information you share about the shopping you make on the site or membership transactions in our systems, recording the data obtained from the use of your fixed-mobile internet and communication devices in various environments, recording all kinds of shopping, collection, delivery, transaction, survey filling on our systems, with you on the phone It is collected by automatic methods such as saving the information given during communication to the system.
Regarding the membership and sales processes on the site, "data processing is necessary for the establishment and performance of the contract", "fulfillment of legal obligation" and "data processing is mandatory for the legitimate interests of the data controller", "fulfillment of legal obligation" regarding our storage obligations arising from the legislation. and “data processing and transfer is mandatory for the establishment, use or protection of rights” and based on your express consent regarding personalized/commercial communication.
SHARING YOUR PERSONAL DATA
NAR OPERATING may share your personal data within the scope of this document with Company officials, business partners, third parties from whom it receives support or service, suppliers, legally authorized institutions and organizations, and process it at home or abroad in order to achieve the above-mentioned data processing purposes. In this context; In order to send you your purchases made on the site and all kinds of product requests, with our business partners from which we receive courier and cargo services, if you make your payment by credit card, your credit card information will be sent to the relevant bank, electronic payment institution, etc. without being recorded by NAR OPERATING. may be shared with third parties providing the service.
STORAGE OF YOUR PERSONAL DATA
Your personal data can be stored for the periods required by the purposes of processing your personal data described in the relevant section above. In the absence of any other justification or legal reason, your personal data, the purpose of which is lost, is deleted or destroyed.
INFORMATION ON THE MEASURES TAKEN REGARDING THE SECURITY OF YOUR PERSONAL DATA
In order to ensure that your personal data is processed in accordance with the law and stored securely, and to prevent unlawful access to your personal data, NAR OPERATION takes the necessary technical and administrative measures and performs the necessary audits to ensure the appropriate level of security.
YOUR RIGHTS REGARDING YOUR PERSONAL DATA
You can exercise the following rights regarding the processing of your personal data with a request to NAR ENTERPRISE. As personal data owners, if you submit your requests regarding your rights to our Company at http://www.laluceistanbul.com, our Company will conclude the request free of charge within thirty days at the latest, depending on the nature of the request. However, if a fee is stipulated by the Personal Data Protection Board, the fee in the tariff determined by the Personal Data Protection Board must be charged.
Your rights as a personal data owner are as follows;
Learning whether your personal data is processed,
If your personal data has been processed, requesting information about it,
Learning the purpose of processing your personal data and whether it is used in accordance with the purpose,
Knowing the third parties to whom your personal data is transferred, in the country or abroad,
Requesting correction of your personal data if it is incomplete or incorrectly processed,
Requesting the deletion of your personal data in accordance with the relevant legislation, requesting the correction, deletion and destruction of your personal data to be notified to the third parties to whom your personal data has been shared,
Objecting to the emergence of a result against you by analyzing your processed personal data exclusively through automated systems,
In case you suffer damage due to unlawful processing of your personal data, requesting the compensation of the damage.
You can forward your applications to NAR OPERATION as a Data Controller through the communication channels listed below.
Address: Ulus Vadi Residences B2 - 8 Ortaköy/BeÅŸiktaÅŸ , Istanbul
Phone:+90(212)939 3924 Fax:+90(212)939 3924
Email:
Internet Address: www. laluceistanbul.com
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WHOLESALE INQUIRIES
I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!
I'm the second paragraph in your wholesale inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
PAYMENT METHODS
- Credit / Debit Cards (with Iyzico assurance)
- Offline Payments